Get access to professional support for operating your systems

A team of highly skilled and experienced technical engineers is ready to meet your needs and assist with guidance or system changes in case of system disturbances. With major support centres around the world as well as regional support offices, we ensure that our customers get a prompt response from a wide range of experts.
NAGRA Customer Care Portal
Place any type of support request here, whether urgent requests that need immediate attention and/or non-urgent requests for planned operation and configuration changes.

For any support requests related to our NexGuard forensic watermarking solutions, please email
NAGRA Integra

As the information site for our Conax products and solutions, NAGRA Integra provides partners, developers and system integrators with a test system and documentation that can be used in the integration process.

STB Integration Support

Are you an STB manufacturer integrating NAGRA and Conax technologies into your devices? Download integration documentation through the Partner Access Service System (PASS) and test kits and Extranet for any other requests to the NAGRA STB Integration Support team.

Channel Sales Partner Program

The information site where Channel Sales Partners can find information about the partner program, partner specific news & events, sales tools, demos and training.