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Get access to professional support for operating your systems

A team of highly skilled and experienced technical engineers is ready to meet your needs and assist with guidance or system changes in case of system disturbances. With major support centres around the world as well as regional support offices, we ensure that our customers get a prompt response from a wide range of experts.

NAGRA Documentation Portal

Here you can find specific product information and detailed technical documentation for NAGRA's digital TV solutions.

Customer Care Portals

NAGRA Customer Care Portal

Place any type of support request here, whether urgent requests that need immediate attention and/or non-urgent requests for planned operation and configuration changes.

Conax Customer Care Portal

As the information site for our Conax products and solutions, NAGRA Integra provides partners, developers and system integrators with a test system and documentation that can be used in the integration process.

NexGuard Customer Care Portal

For any support requests related to our NexGuard forensic watermarking solutions.

STB Integration Support

Are you an STB manufacturer integrating NAGRA and Conax technologies into your devices? Through the Partner Access Service System (PASS) you can download integration documentation, register and follow up integration projects, and send support requests to the NAGRA STB Integration Support team.

Channel Sales Partner Program

The information site where Channel Sales Partners can find information about the partner program, partner specific news & events, sales tools, demos and training.

Let's talk!

Contact us if you have any questions on our products or customer portals, we will be happy to help you.